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Contact Information
Certified Credit Counselors:
Available Monday – Friday, 6 a.m. – 6 p.m. MST
Certified Student Loan Counselors:
Available Monday – Friday, 7:30 a.m. – 5:30 p.m. MST
Account Info by Phone:
Available 24 hours: 800-823-7396
Payment Information
Walk-in Payment Hours
Available Monday – Friday, 6 a.m. – 6 p.m.
Arizona Standard Time
Payment Address
Take Charge America
P.O. Box 205839
Dallas TX 75320-5839
Correspondence Address
Take Charge America
P.O. Box 83330
Phoenix, AZ 85071-3330
Principal Location / Overnight Payment Address
20620 North 19th Ave
Phoenix, AZ 85027-3585
Account Processing Fax
623-266-6465