If you have a question, suggestion or need help, please use the form below to contact Take Charge America.

If you'd like to start your free financial assessment, please click here.

  • Please do not include creditor account numbers or Social Security Numbers in your message.

Contact Information

Certified Credit Counselors:
Available Monday – Friday, 6 a.m. – 6 p.m. MST

Certified Student Loan Counselors:
Available Monday – Friday, 7:30 a.m. – 5:30 p.m. MST

Account Info by Phone:
Available 24 hours: 800-823-7396

Payment Information
Walk-in Payment Hours
Available Monday – Friday, 6 a.m. – 6 p.m.
Arizona Standard Time

Payment Address
Take Charge America
P.O. Box 205839
Dallas TX 75320-5839

Correspondence Address
Take Charge America
P.O. Box 83330
Phoenix, AZ 85071-3330

Principal Location / Overnight Payment Address
20620 North 19th Ave
Phoenix, AZ 85027-3585

Account Processing Fax