Consumer Resources Find help for your questions in our Consumer Resources page. Just click on the category for a list of agencies or providers. Bankruptcy/Legal NAME PHONE WEBSITE DESCRIPTION FindLaw n/a www.findlaw.com FindLaw provides a lawyer search in addition to detailed information about legal issues like bankruptcy, family law, and employment law. National Association of Consumer Advocates (NACA) n/a www.naca.net NACA is a non-profit association of lawyers committed to promoting justice for consumers. Its members represent those victimized by fraudulent, abusive, and predatory business practices. Consumer Information NAME PHONE WEBSITE DESCRIPTION 2-1-1 United Way 211 www.211us.org Spearheaded by the United Way and the Alliance for Information and Referral Systems, 2-1-1 is a telephone number that connects consumers with community services. American Association of Retired Persons (AARP) 888-687-2277 www.aarp.org AARP is a non-profit, non-partisan membership organization that helps people 50and over improve the quality of their lives. Annual Credit Report 877-322-8228 www.annualcreditreport.com AnnualCreditReport.com is a centralized service for consumers to request free annual credit reports. It was created by the three nationwide consumer credit reporting agencies. Credit Bureaus - Experian - Trans Union - Equifax 888-397-3742800-916-8800800-685-1111 www.experian.comwww.transunion.comwww.equifax.com These are the three major credit reporting agencies in the United States. Do Not Call Registry 888-382-1222 www.donotcall.gov Register your phone number on the Do Not Call Registry to be removed from telemarketing lists. Federal Reserve n/a www.federalreserve.gov A wealth of information for consumers on a variety of topics such as credit reports and scores, banking information and issues, identity theft, personal finance and much more. FICO 800-319-4433 www.myfico.com You can obtain your FICO score (the credit score used by most creditors) at this web address. Government Benefit Programs 800-333-4636 www.benefits.gov GovBenefits.gov is the official benefits website for the U.S. government. It contains information on more than 1,000 benefit and assistance programs. National Consumer Law Center’s Student Loan Borrower Assistance Project n/a www.studentloanborrowerassistance.org The National Consumer Law Center’s Student Loan Borrower Assistance Project educates borrowers and their families about options and rights related to student loans. National Humane Society 202-452-1100 www.humanesociety.org This is a resource for local agencies, and other organizations, that helps protect,feed, and provide health care for unwanted pets, and other animals. Opt-Out Pre-screen 888-567-8688TDD: 877-730-4105 www.optoutprescreen.com Opt-Out Pre-screen enables consumers to opt out of receiving credit card applications and offers in the mail. Registration is active for five years. Small Business Administration 800-827-5722 www.sba.gov An independent agency of the Federal government to aid, counsel, assist, and protect the interests of small business concerns. Social Security 800-772-1213 TTY 800-325-0778 www.ssa.gov/onlineservices/ www.benefits.gov/ssa Social Security benefits vary from state to state. Locate your local office to determine your benefits. You can use the eligibility screening tool. U.S. Department of Education www.ed.gov This comprehensive website offers information on financial aid, student loans, scholarships,and education grants and more. United Way 703-836-7112 www.liveunited.org/myuv United Way helps create opportunities for a better life through education, income,and health care. Employment NAME PHONE WEBSITE DESCRIPTION Job Bank Information 877-348-0502TTY: 877-348-0501 www.careeronestop.org/ Operated by the U.S. Department of Labor, regional offices of Career One Stop provide resources and training programs to individuals facing serious barriers to employment. The centers offer workshops in interview skills and resume writing. U.S. Department of Labor (DOL), Career One Stop Centers 877-872-5627 www.servicelocator.org You can find local career one stop centers with this locator. Food NAME PHONE WEBSITE DESCRIPTION Feeding America Food Bank Network 800-771-2303 www.feedingamerica.org Feeding America is the nation's largest charitable hunger-relief organization. Its 200+ member food banks and food-rescue organizations serve all 50 states, the District of Columbia and Puerto Rico. Food and Nutrition Service (FNS) 800-221-5689703-305-2062 www.fns.usda.gov FNS offers resources and advice on good nutrition and food shopping. Information on food stamp services is also available. Housing NAME PHONE WEBSITE DESCRIPTION Department of Housing and Urban Development (HUD Counseling Line) 800-569-4287 www.hud.gov HUD’s website is a comprehensive resource for buying and selling homes, consumer rights and help for the homeless. Enterprise Community Partners, Inc. 800-624-4298 www.enterprisefoundation.org Working with a national network of 2,500 non-profit partners, Enterprise creates opportunities for affordable homes, safer streets, and access to jobs and childcare. The Federal Emergency Management Agency (FEMA) 800-621-3362 www.FEMA.gov FEMA provides emergency relief for disaster victims. Hope Now 888-995-HOPE (4673) www.hopenow.com Hope Now represents a group of lenders, housing counselors and others who are available to help homeowners struggling with their mortgage payments. Loan Modification Scam Alert 888-995-4673 www.loanscamalert.org The Loan Modification Scam Alert is an online resource where seniors can learn how to spot mortgage scams and how to report them. Making Home Affordable n/a www.makinghomeaffordable.gov Making Home Affordable is a federal program aimed at curbing foreclosures. It offers modifications and refinances to qualified homeowners, as well as localized resources.The site provides tools to empower homeowners to determine relief options. Red Cross 800-733-2767 www.redcross.org The Red Cross provides disaster relief in crisis situations. Medical NAME PHONE WEBSITE DESCRIPTION Benefits Check Up – National Council on the Aging n/a www.benefitscheckup.org The Benefits Check Up website houses an online directory where seniors can locate and enroll in programs to help pay for prescription drugs, utility bills, meals,health care and other needs. Centers for Disease Control and Prevention (CDC) 800-232-4636 www.cdc.gov The CDC provides information to enhance health decisions, and it promotes health through partnerships with state governments and other organizations. Centers for Medicare & Medicaid Services (CMS) 877-267-2323 www.cms.hhs.gov The CMS website offers detailed information on Medicare, Medicaid, and SCHIP (State Children’s Health Insurance Plan). Foundation for Health Coverage Education (FHCE) 800-234-1317 www.coverageforall.org The FHCE offers resources to help consumers find health insurance coverage. HealthCare.gov n/a www.healthcare.gov A federal government website designed to help people find insurance, learn about prevention, compare care quality, and understand the new healthcare law. Hospice 202-223-0204 www.americanhospice.org/ The American Hospice Foundation, a 501(c)(3)non-profit organization, supports programs that serve the needs of terminally ill and grieving individuals of allages InsureKidsNow.gov 877-543-7669 www.insurekidsnow.gov InsureKidsNow.gov provides information on free and low-cost health insurance for children up to age 18. Needy Meds n/a www.needymeds.com Needy Meds helps consumers locate patient assistance programs in their respective states. It also offers valuable coupons and discount cards to assist with cost reductions on medications. Partnership for Prescription Assistance (PPA) 888-477-2669 www.pparx.org The PPA helps qualifying patients without prescription drug coverage get the medicinesthey need for free or nearly free. U.S. Department of Health and Human Services (HHS) 877-696-6775 www.hhs.gov The HHS is the federal government’s principal agency for protecting the health ofall Americans and providing essential human services, especially for those who are least able to help themselves. Mental Health NAME PHONE WEBSITE DESCRIPTION Alcoholics Anonymous (AA) 212-870-3400 www.aa.org AA is a twelve-step program for men and women who wish to stop drinking alcohol. Domestic Violence Hotline 800-799-7233 www.domesticviolence.org The hotline provides immediate crisis intervention for those in need. Callers can receive counseling and can be referred directly to help in their communities, including emergency services and shelters. Gamblers Anonymous 888-424-3577 www.gamblersanonymous.org Gamblers Anonymous is a twelve-step program for problem gamblers. Narcotics Anonymous (NA) 818-773-9999 www.na.org Modeled after Alcoholics Anonymous, NA is a twelve-step program for recovery from drug addiction. National Crisis Lifeline (Suicide hotline) 800-273-8255 www.save.org National Institute of Mental Health (NIH) 866-615-6464 www.nimh.nih.gov The NIH is the largest scientific organization worldwide dedicated to researching the understanding, treatment, and prevention of mental disorders. National Mental Health Information Center (NMHIC) 800-789-2647 www.mentalhealth.samhsa.gov NMHIC was developed as a resource for users of mental health services and their families, the general public, policy makers, providers and the media. Salvation Army www.salvationarmyusa.org/ These resources vary from state to state. To locate your state resources please go to the web address.